3 elements every Social Selling Training should include
Sander Biehn is founder and CEO of Thought Horizon, LLC. After a successful career in sales at AT&T, he founded his company in 2013 helping organizations to build, manage and succeed using social selling.
Why am I so passionate about Social Selling training? Because your entire B2B digital strategy is going to come down to one thing in 2017: Influencer Marketing.
It’s not just a buzzword, it is “the last man standing” in your ability to reach your buyers before they
Assuming I have convinced you that you need Social Selling training, here are the 3 things you must keep in mind when designing the program for your Sales team.
1. Teach the basics and keep it simple
Give people the basics and tell them exactly what they need to do to get started in Social Selling
2. Add a component of ‘why?’
After you have presented the basics, you need to provide the underlying philosophy. It isn’t enough to have a great profile and tweet 5 times a day. Social Sellers need to know why they should keep track of prospects and interact with them on Social Media. They need an outline of what advantages all this social media activity will bring them. They also need to know that Social Selling is not a ‘silver bullet,’ rather a method of reaching the modern buyer that incorporates everything they have learned before about selling (including when to pick up the phone and call someone).
3. Train more than once
Social Media is new territory for B2B sellers. They will try the things you train them on, but unless you are willing to place draconian rules on their daily activity, you may not activate everyone on the first go around. Social Selling is evolving along with the social platforms and marketing tools. Keep the teams refreshed on Social so they can find success in their own daily selling that will drive them to stay active on Social. As a marketer,
Social Selling training is critical to your success in 2017. There are plenty of companies that can assist. Be sure to work with one that includes these 3 elements to make it a success.